Scam guide
Most rental scams follow the same few patterns. Here's how to spot them.
General information, not legal advice. For your own case, ask a qualified adviser.
Pause before you pay
An unusually low rent, pressure to transfer money today or a landlord who can't arrange a viewing all deserve a second look. Our checks reduce the noise, but they can't promise that every advertiser is genuine.
Check the person and the property
Ask who is advertising, look the agency up yourself and insist on a real viewing. Check that the address, photos, contract and identity match. A reverse image search can expose reused photos.
Keep money and documents safe
Never send a deposit just to unlock a viewing. Avoid cryptocurrency, gift cards and untraceable transfers. Share only the documents that are needed, and watermark copies for the person they're for.
If something feels wrong
Save the listing, the messages and any payment details. Call your bank straight away if you sent money. Report the listing to the site it's on, to us with the report button, and where it fits, to the police or the consumer authority.